BUILT BY A REMODELER. FOR REMODELERS.

Your whole business.
Working together.

Calls. Marketing. Sales demos. Renders. Permits. Projects. Bring the tools you use every day into one connected remodeling platform—from finding the next customer to paying the crew.

Interior & exteriorBuilt for the office, sales team & field.
WEB 3D / CUSTOMER VISUALIZATIONKitchen designed in Permit Center’s Web 3D viewer, with dark cabinets and a white island
PERMIT CENTER / FRAMING PLAN Separate deck framing plan example showing joists, posts, stairs, dimensions, and a framing schedule
From the first conversation to the plans behind the project.Actual CRM outputs · Kitchen and deck shown as separate project examples.
ONE CONNECTED WORKSPACEExplore the tabs below
01 / EXPLORE THE PLATFORM

The conversation belongs with the customer.

Make and receive browser calls, route incoming calls, review voicemail, and follow up by text or email. Keep communication alongside the people your team is trying to reach.

  • Browser phone, phonebook & voicemail
  • Call routing and staff availability
  • Text and email templates
BRINGS TOGETHER

Separate phone, texting & email tools

See this in your demo
Call centerSample activity
JM

Jamie Morgan

Kitchen remodel · Consultation requested

New opportunity
Incoming call

Today, 9:41 AM · 4 min 12 sec

Answered
CALL NOTES

Interested in a kitchen remodel. Confirm the consultation and ask about the existing layout.

Next step: schedule the in-home consultation

Calling, messaging, and email require connected services. Setup and usage charges are scoped with your plan.

Inside. Outside. The whole business.

Kitchens & bathsRoofing & sidingWindows & doorsAdditionsWhole-home remodeling
MAIN FLOW / THE CUSTOMER’S STORY

One customer.
Every next step.

The core of the CRM connects the work before, during, and after the sale. Explore the Main Flow using one fictional kitchen-remodel opportunity.

PROSPECTS

Start with the person, not another spreadsheet.

Keep customer contact details and the relationships to their opportunities, appointments, sales, and projects in one place.

Your team has a starting point for the next conversation.
Morgan kitchen opportunitySample record
Customer record

Prospects

Customer
Jamie Morgan
Project interest
Kitchen remodel
Contact owner
Alex Morgan
Identify where the opportunity came from.

An illustrative customer journey, not a mandatory sequence. Lead sources provide attribution; follow-ups and opportunities can recur as the relationship develops.

LESS SOFTWARE TO JUGGLE

Your everyday tools.
One place to work.

You shouldn’t have to move the same customer through a phone app, a spreadsheet, an estimating tool, and a job board just to get a project built.

What you may use todayInside Remodeler 365
Phone system + text messagingBrowser calling, routing, voicemail, texts, and communication history
Mapping + canvassing spreadsheetsAssigned territories, appointment pins, rep filters, and field activity
Presentation + estimating softwareGuided sales appointments, measurements, pricing, and proposals
Separate visualization workflowsProject models, finish selections, framing views, and customer render sharing
Permit-prep folders + plan trackersPreliminary drawings, details, checklists, takeoffs, and review corrections
Reporting + commission spreadsheetsCustom reports, marketing ROI, sales goals, and commission summaries
Separate website analytics dashboardsConnected Google Analytics traffic, pages, channels, events, and conversion funnels
Ad dashboards + social publishing toolsGoogle and Meta reporting, lead-source tracking, marketing spend, and social posts
Job boards + disconnected calendarsAppointments, crew scheduling, project activity, and job status
Bid spreadsheets + contractor email chainsQuote requests, award workflows, contractor compliance, and dedicated job portals
Training folders + recruiting trackersLearning paths, team training, candidate tracking, and recruiting templates

Consolidate the day-to-day work. Keep the specialist services you need. We’ll map your current tools to the CRM during your demo and confirm what can be replaced, connected, or retained.

Show us your current setup

Connected services can carry separate charges. Commission reporting is not a replacement for payroll tax filing or general accounting, and permit preparation does not replace licensed design or jurisdiction review.

THE CONNECTION IS THE DIFFERENCE

Market it. Sell it.
Deliver it.

Each team gets the tools for its part of the job, with the customer and the project at the center.

01 / MARKETING

Find out where the next job comes from.

Review campaigns, record spend, work territories, and manage social posts. Follow the lead source through appointments and sales.

  • Google Ads & Local Services Ads
  • Meta website ads & instant forms
  • Facebook & Instagram publishing
  • Website analytics & conversion funnels
  • Field marketing & source performance
02 / SALES DEMO CENTER

Give your team a repeatable sales appointment.

Guide the conversation from your presentation and product demo through measurements, price delivery, and the contract.

  • Presentations & reusable demo assets
  • Measurements, takeoffs & estimates
  • Financing options & contract workflows
  • Outcomes & pending follow-ups
03 / PROJECTS & CONTRACTORS

Turn the signed job into a plan of action.

Use project templates, activity schedules, contractor assignments, and job portals to coordinate the work after the sale.

  • Project activities, dates & crews
  • Quote requests, responses & awards
  • Compliance documents & contractor portals
  • Job costs, receipts & commissions
TEAM TOOLS / THE PEOPLE BEHIND THE JOB

A team workspace.
From first day to next role.

Scheduling is only one part of managing a team. Remodeler 365 brings field coordination, training, organizational structure, commission summaries, and career development together.

Put the team where the work is.

Bring field activity, territories, and calendars into the same operating rhythm.

See it with your team structure
01

Canvassing

Track the activity your field team generates and keep it connected to the opportunity.

02

Field Marketing

Draw and assign areas, locate appointments, and filter by representative or result.

03

Scheduling

Manage appointments, staff schedules, event types, templates, and scheduling rules.

CoordinateOrganizeTrainReview payDevelop

Payroll Center provides commission and payout summaries. Use your payroll and accounting providers for tax filings and other statutory processing.

WEBSITE ANALYTICS / BEFORE THE PHONE RINGS

Know what happens
before the lead.

Bring connected Google Analytics reporting into the CRM. See how people find your website, which pages they visit, and where they take the next step.

  • Sessions, visitors, views, and engagement
  • Channels, landing pages, devices, and locations
  • CTA clicks, form activity, and key events
  • Traffic trends and website conversion funnels
THE QUESTION IT HELPS ANSWER“Is the website bringing people closer to an appointment?”

Requires a connected GA4 property and configured tracking. Analytics reports are aggregated; recorded events and CRM attribution may differ.

Website AnalyticsIllustrative data
Sessions2,400
Visitors1,860
Engagement62%
ChannelSessionsShare
Organic search96040%
Paid search72030%
Social48020%
Direct / other24010%

See the mix of traffic arriving at your website.

Your traffic report belongs beside your business reports.
MARKETING SPEND / FOLLOW THE COST TO THE SOURCE

What did it cost
to create the opportunity?

Combine synced ad costs, dated expenses, and cost-per-result rules. Review spend by source, then inspect the attributed leads, appointments, and sales behind the total.

Synced advertising

Bring connected Google and Meta ad costs into the reporting period.

Manual expenses

Record dated source expenses such as a home-show fee or a campaign charge.

Cost-per-result rules

Set source rates per lead, appointment, demo, or sale with effective dates.

Marketing SpendSample period · Fictional costs
Selected spend$5,000.00
Attributed sample leads60
Cost per lead$83.33
SourceCost basisSpendLeadsCost / lead
Google AdsSynced ad costs$2,200.0022$100.00
Meta adsSynced ad costs$1,000.0010$100.00
Home showManual expense$600.008$75.00
Referral partner20 leads × $60$1,200.0020$60.00
Source → Attributed leads → Appointments → Sales → Sold revenue

Open the total. See the people behind it.

The CRM’s source detail shows attributed leads and how appointments and sales connect back to them. Marketing Cost & Conversion ROI reporting uses these cost inputs to make performance easier to evaluate.

A more complete cost picture.

Review automatic, manual, and calculated costs together. Source matching and attribution need to be configured; unmatched campaign spend remains visible rather than being assumed to have generated a sale.

Interactive figures are a fixed sample, not connected advertising data or promised results. Advertising charges remain separate from the CRM subscription.

Bring your lead sources and spend model to the demo
THE PEOPLE. THE PERFORMANCE.

Build the team.
Know the numbers.

Running the business means hiring the right people and seeing how the work performs. Those workflows belong here, too.

Recruiting with a next step.

Keep candidates, positions, sources, assigned staff, and hiring activities together. Apply recruiting templates and see who is ready for the next conversation.

Recruiting pipelineSample candidates
Phone screen
Alex Carter

Sales representative

Assigned · Next activity set
Interview
Morgan Reed

Project coordinator

Assigned · Next activity set
Follow-up
Taylor Lane

Field marketing

Assigned · Next activity set

Candidate tracking · Hiring stages · Recruiting templates · Interview activity

Reports that answer your questions.

Build and save reports, compare lead sources and marketing spend, track goals, and review commission and payout summaries by individual, role, market, or period.

Marketing performanceSample figures
Sample sales revenue$152,000

See the source behind the result.

Referral$72,000
Field marketing$48,000
Paid search$32,000
Compare volume with revenue before deciding where to invest.

Custom reports · Marketing ROI · Sales performance · Goals · Commission summaries

WEB 3D / INSIDE AND OUT

Let them see the space.
Before you build it.

From a kitchen layout to the full exterior, show customers what you are planning. Explore actual Web 3D captures from Permit Center.

FROM PRESENTATION TO PREPARATIONA view for the customer. A package for review.

Use Web 3D to discuss layouts and finishes, then continue in Permit Center with preliminary drawings, details, material takeoffs, and review checklists.

User-supplied deck framing plan showing structural layout, dimensions, framing schedule, and notes
PERMIT CENTER / DECK FRAMING PLANKeep the next step connected.

Review the joist layout, post locations, stairs, dimensions, framing schedule, and notes together. This deck drawing is a separate example from the kitchen visualization.

Open the full framing plan

Web 3D images are user-supplied screenshots, not photographs or a live viewer. Final plans need the applicable professional review and local approval before construction.

BUILT FOR THE WHOLE BUSINESS

More than a place
to keep contacts.

The work around the job matters just as much as the job itself. Bring sales, field operations, design, production, and management into the same platform.

Leads & follow-ups

Prospects, sources, appointments, pending follow-ups, and your sales pipeline.

Phone, text & email

Browser calling, routing, voicemail, a shared phonebook, and message templates.

Mapping & canvassing

Marketing territories, assigned reps, appointment locations, and field results.

Sales Demo Center

Presentations, measurements, pricing, financing options, and contract workflows.

Exterior & roof takeoffs

Measurement tools and exterior models to help define the scope of the job.

Renders & selections

Exterior and interior views, walkthroughs, finishes, and customer render sharing.

Permit Center

Preliminary plan sets, site-plat markup, framing, details, checklists, and takeoffs.

PDF Studio

Review, annotate, highlight, add text, and work with signatures in PDF documents.

Projects & scheduling

Job status, crew assignments, activities, project templates, and appointments.

Contractor coordination

Proposals, quote responses, awards, compliance documents, and project portals.

Website analytics

Connected Google Analytics: traffic, landing pages, channels, devices, engagement, events, and conversion funnels.

Reports & marketing

Saved reports, lead-source performance, marketing spend, ad reporting, and goals.

Costs & commissions

Project costs, receipts and adjustments, commission rules, and payout summaries.

Recruiting & candidates

Candidate records, hiring stages, assigned staff, interviews, sources, and recruiting templates.

Learning Center

Learning paths, team training, reusable lessons, and role-based development.

Team management

Staff, organizational structure, market segments, career milestones, and access templates.

It started with
a remodeling business.
Ours.

Remodeler 365 grew out of the CRM built for SES Custom Homes—the leads to follow up, the estimates to get out, and the jobs to keep moving.

Now we’re opening the conversation with other remodeling companies. See how it works, tell us what your team needs, and help shape what comes next.

RS
Rick StepienSES Custom Homes · Creator of Remodeler 365
A FEW THINGS YOU MIGHT BE WONDERING

Good questions.
Straight answers.

Have something else in mind?
Ask Rick directly

Can this really replace the tools we already use?

It can consolidate many everyday workflows: calling, texting, field mapping, sales demos, estimates, project coordination, contractor communication, and reporting. In your walkthrough we will compare your actual software with the CRM and confirm what can be replaced, connected, or retained.

Are the phone, marketing, and social tools included?

Those workflows are built into the platform. Connected phone, email, ad, and social accounts need setup and permissions. The proposal will spell out enabled features, service charges, and any usage costs; advertising spend remains separate.

Does Permit Center produce approved permits?

Permit Center prepares preliminary drawings, details, schedules, material takeoffs, package checklists, and review corrections. It does not issue permits or replace the professional review, engineering, field verification, and local approval your project requires.

Is this for interior or exterior remodelers?

Both. The CRM includes service-based workflows for kitchens, bathrooms, additions, roofing, siding, windows, and other home improvements. Your demo can focus on the services you sell.

Is Remodeler 365 available to try?

We are introducing Remodeler 365 to a small group of remodeling companies. Start with a personal walkthrough so we can understand your workflow and discuss whether a pilot is a good fit.

Can it use my company’s branding?

Company branding is part of the setup conversation. We will review your logo, business details, services, and document requirements before agreeing on your pilot scope.

What does it cost?

Pricing is discussed after we understand your team, setup needs, and the features you plan to use. You will receive a proposal covering setup, the ongoing subscription, and support before committing.

Can I bring my existing customer information?

We can review your existing system or spreadsheet exports during onboarding. Import scope and any cleanup work are agreed before moving your data.

LET’S SEE IF IT FITS

Bring your software list.
We’ll show you the fit.

Tell us what you use for marketing, calling, sales, design, projects, contractors, and reporting. We’ll build a walkthrough around the tools and handoffs you want to bring together.

  • A personal walkthrough with the creator
  • A walkthrough of the tools your team needs
  • A clear plan for replacing or connecting your current tools
rickstepien@sescustomhomes.com

Let’s meet your next CRM.

Tell us a little about your company.

Opens your email app with a prepared request. Review it and press send to contact Rick.